/* ═══════════════════════════════════════
   REBHNI SUPPORT PAGE
   Depends on: public/css/saas/design-system.css
   ═══════════════════════════════════════ */

/* ─── 1. SUPPORT HERO ──────────────────────────────────────────── */
.support-hero {
    min-height: 420px;
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    text-align: center;
    padding-top: calc(68px + var(--section-pad));
    padding-bottom: var(--section-pad);
    background:
        radial-gradient(ellipse 70% 50% at 50% 0%, rgba(13,148,136,0.09) 0%, transparent 65%),
        var(--charcoal-deep);
    position: relative;
    overflow: hidden;
}

.support-hero::before {
    content: '';
    position: absolute;
    top: -80px;
    left: 50%;
    transform: translateX(-50%);
    width: 700px;
    height: 700px;
    background: radial-gradient(circle, var(--teal-glow) 0%, transparent 70%);
    opacity: 0.1;
    pointer-events: none;
}

.support-hero .container {
    position: relative;
    z-index: var(--z-content);
}

.support-hero .section-title {
    margin-bottom: 16px;
}

.support-hero .section-subtitle {
    margin: 0 auto;
}

/* ─── 2. CHANNEL CARDS (Support Channels) ──────────────────────── */
.channel-card {
    background: rgba(255,255,255,0.03);
    border: 1px solid rgba(255,255,255,0.06);
    border-radius: 16px;
    padding: 40px 32px;
    text-align: center;
    transition: all 0.35s cubic-bezier(0.4, 0, 0.2, 1);
    position: relative;
}

.channel-card:hover {
    border-color: rgba(13,148,136,0.25);
    transform: translateY(-6px);
    box-shadow: 0 16px 48px rgba(0,0,0,0.3), 0 0 40px rgba(13,148,136,0.06);
}

.channel-icon {
    width: 64px;
    height: 64px;
    border-radius: 50%;
    background: linear-gradient(135deg, var(--teal) 0%, var(--teal-light) 100%);
    display: flex;
    align-items: center;
    justify-content: center;
    margin: 0 auto 24px;
    font-size: 1.5rem;
    color: var(--white);
    box-shadow: 0 4px 20px var(--teal-glow);
    transition: transform 0.35s ease, box-shadow 0.35s ease;
}

.channel-card:hover .channel-icon {
    transform: scale(1.1);
    box-shadow: 0 8px 36px var(--teal-glow), 0 0 50px rgba(13,148,136,0.15);
}

.channel-card h3 {
    font-family: var(--font-heading);
    font-size: 1.2rem;
    font-weight: 700;
    color: var(--white);
    margin-bottom: 10px;
}

.channel-card p {
    color: var(--gray-400);
    font-size: 0.92rem;
    line-height: 1.75;
    margin-bottom: 20px;
}

.channel-card .channel-link {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    color: var(--teal-light);
    font-weight: 600;
    font-size: 0.9rem;
    transition: gap 0.3s ease, color 0.3s ease;
}

.channel-card .channel-link:hover {
    gap: 10px;
    color: var(--white);
    text-decoration: none;
}

/* ─── 3. KNOWLEDGE BASE CARDS ──────────────────────────────────── */
.kb-card {
    background: rgba(255,255,255,0.03);
    border: 1px solid rgba(255,255,255,0.06);
    border-radius: 16px;
    padding: 32px;
    transition: all 0.35s cubic-bezier(0.4, 0, 0.2, 1);
    position: relative;
}

.kb-card:hover {
    border-color: rgba(255,255,255,0.12);
    transform: translateY(-4px);
    box-shadow: 0 12px 40px rgba(0,0,0,0.25);
}

.kb-card .kb-icon {
    font-size: 1.8rem;
    margin-bottom: 16px;
    display: block;
}

.kb-card h3 {
    font-family: var(--font-heading);
    font-size: 1.1rem;
    font-weight: 700;
    color: var(--white);
    margin-bottom: 8px;
}

.kb-count {
    display: inline-flex;
    align-items: center;
    gap: 4px;
    background: rgba(13,148,136,0.1);
    border: 1px solid rgba(13,148,136,0.2);
    border-radius: 100px;
    padding: 4px 12px;
    font-size: 0.75rem;
    font-weight: 600;
    color: var(--teal-light);
    margin-bottom: 12px;
}

.kb-card p {
    color: var(--gray-400);
    font-size: 0.9rem;
    line-height: 1.7;
}

/* ─── 4. SUPPORT TIER CARDS ────────────────────────────────────── */
.tier-card {
    background: rgba(255,255,255,0.03);
    border: 1px solid rgba(255,255,255,0.06);
    border-radius: 16px;
    padding: 36px 32px;
    transition: all 0.35s cubic-bezier(0.4, 0, 0.2, 1);
    position: relative;
    overflow: hidden;
}

.tier-card:hover {
    border-color: rgba(255,255,255,0.12);
    transform: translateY(-4px);
    box-shadow: 0 12px 40px rgba(0,0,0,0.25);
}

/* Highlighted/recommended tier */
.tier-card--featured {
    border-color: rgba(13,148,136,0.3);
    background: rgba(13,148,136,0.04);
}

.tier-card--featured::before {
    content: '';
    position: absolute;
    top: 0;
    left: 0;
    right: 0;
    height: 3px;
    background: linear-gradient(90deg, var(--teal) 0%, var(--teal-light) 100%);
}

.tier-name {
    font-family: var(--font-heading);
    font-size: 1.3rem;
    font-weight: 800;
    color: var(--white);
    margin-bottom: 6px;
}

.tier-card .tier-price {
    font-size: 0.95rem;
    color: var(--gray-400);
    margin-bottom: 24px;
}

.tier-features {
    list-style: none;
    padding: 0;
    margin: 0;
    display: flex;
    flex-direction: column;
    gap: 14px;
}

.tier-features li {
    display: flex;
    align-items: flex-start;
    gap: 10px;
    font-size: 0.92rem;
    color: var(--gray-300);
    line-height: 1.5;
}

.tier-features li::before {
    content: '';
    width: 18px;
    height: 18px;
    border-radius: 50%;
    flex-shrink: 0;
    margin-top: 2px;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 0.7rem;
}

.tier-features li.included::before {
    content: '\2713';
    background: rgba(34,197,94,0.12);
    color: var(--green);
    border: 1px solid rgba(34,197,94,0.2);
    display: flex;
    align-items: center;
    justify-content: center;
}

.tier-features li.excluded {
    color: var(--gray-600);
}

.tier-features li.excluded::before {
    content: '\2715';
    background: rgba(239,68,68,0.08);
    color: var(--gray-600);
    border: 1px solid rgba(255,255,255,0.06);
    display: flex;
    align-items: center;
    justify-content: center;
}

/* ─── 5. SYSTEM STATUS SECTION ─────────────────────────────────── */
.status-section {
    background: var(--charcoal-mid);
}

.status-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    margin-bottom: 32px;
    flex-wrap: wrap;
    gap: 16px;
}

.status-indicator {
    display: inline-flex;
    align-items: center;
    gap: 10px;
    background: rgba(34,197,94,0.08);
    border: 1px solid rgba(34,197,94,0.2);
    border-radius: 100px;
    padding: 8px 20px;
    font-size: 0.88rem;
    font-weight: 600;
    color: var(--green);
}

.status-dot {
    width: 9px;
    height: 9px;
    border-radius: 50%;
    background: var(--green);
    box-shadow: 0 0 8px rgba(34,197,94,0.5);
    animation: statusPulse 2s infinite;
}

@keyframes statusPulse {
    0%, 100% { opacity: 1; box-shadow: 0 0 8px rgba(34,197,94,0.5); }
    50% { opacity: 0.6; box-shadow: 0 0 16px rgba(34,197,94,0.3); }
}

.status-dot--warning {
    background: var(--amber);
    box-shadow: 0 0 8px rgba(245,158,11,0.5);
}

.status-dot--error {
    background: var(--red);
    box-shadow: 0 0 8px rgba(239,68,68,0.5);
}

.status-grid {
    display: flex;
    flex-direction: column;
    gap: 12px;
}

.status-row {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 16px 20px;
    background: rgba(255,255,255,0.02);
    border: 1px solid rgba(255,255,255,0.04);
    border-radius: 12px;
    gap: 16px;
}

.status-row-label {
    font-size: 0.92rem;
    font-weight: 600;
    color: var(--gray-300);
    flex-shrink: 0;
}

.status-bar {
    flex: 1;
    height: 6px;
    background: rgba(255,255,255,0.06);
    border-radius: 100px;
    overflow: hidden;
    max-width: 400px;
}

.status-bar-fill {
    height: 100%;
    border-radius: 100px;
    background: linear-gradient(90deg, var(--green) 0%, #34D399 100%);
    transition: width 0.6s ease;
}

.status-bar-fill--warning {
    background: linear-gradient(90deg, var(--amber) 0%, #FBBF24 100%);
}

.status-bar-fill--error {
    background: linear-gradient(90deg, var(--red) 0%, #F87171 100%);
}

.status-row-uptime {
    font-size: 0.82rem;
    font-weight: 700;
    color: var(--green);
    flex-shrink: 0;
    min-width: 52px;
    text-align: right;
}

[dir="rtl"] .status-row-uptime {
    text-align: left;
}

/* ─── 6. CONTACT / SUPPORT FORM ────────────────────────────────── */
.support-form {
    max-width: 640px;
    margin: 0 auto;
}

.support-form .form-group {
    margin-bottom: 20px;
}

.support-form label {
    display: block;
    font-family: var(--font-heading);
    font-size: 0.88rem;
    font-weight: 600;
    color: var(--gray-300);
    margin-bottom: 8px;
}

.support-form .form-row {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 16px;
}

.contact-textarea {
    width: 100%;
    background: rgba(255,255,255,0.04);
    border: 1px solid rgba(255,255,255,0.1);
    border-radius: 12px;
    padding: 14px 20px;
    color: var(--white);
    font-family: var(--font-body);
    font-size: 1rem;
    min-height: 140px;
    resize: vertical;
    transition: all 0.3s ease;
    line-height: 1.7;
}

.contact-textarea::placeholder {
    color: var(--gray-500);
}

.contact-textarea:focus {
    outline: none;
    border-color: var(--teal);
    box-shadow: 0 0 0 3px rgba(13,148,136,0.15);
}

/* Light section variant */
.section-light .contact-textarea {
    background: var(--white);
    border: 1px solid var(--gray-200);
    color: var(--charcoal);
}

.section-light .contact-textarea:focus {
    border-color: var(--teal);
    box-shadow: 0 0 0 3px rgba(13,148,136,0.15);
}

.support-form .form-select {
    width: 100%;
    background: rgba(255,255,255,0.04);
    border: 1px solid rgba(255,255,255,0.1);
    border-radius: 12px;
    padding: 14px 20px;
    color: var(--white);
    font-family: var(--font-body);
    font-size: 1rem;
    transition: all 0.3s ease;
    appearance: none;
    background-image: url("data:image/svg+xml,%3Csvg width='12' height='8' viewBox='0 0 12 8' fill='none' xmlns='http://www.w3.org/2000/svg'%3E%3Cpath d='M1 1.5L6 6.5L11 1.5' stroke='%239CA3AF' stroke-width='1.5' stroke-linecap='round' stroke-linejoin='round'/%3E%3C/svg%3E");
    background-repeat: no-repeat;
    background-position: right 16px center;
    padding-right: 44px;
}

[dir="rtl"] .support-form .form-select {
    background-position: left 16px center;
    padding-right: 20px;
    padding-left: 44px;
}

.support-form .form-select:focus {
    outline: none;
    border-color: var(--teal);
    box-shadow: 0 0 0 3px rgba(13,148,136,0.15);
}

.support-form .form-select option {
    background: var(--charcoal);
    color: var(--white);
}

.support-form .btn {
    margin-top: 8px;
}

/* ─── 7. RESPONSIVE ────────────────────────────────────────────── */
@media (max-width: 1024px) {
    .status-bar {
        max-width: 280px;
    }
}

@media (max-width: 768px) {
    .support-hero {
        min-height: 320px;
        padding-top: calc(68px + var(--section-pad-mobile));
        padding-bottom: var(--section-pad-mobile);
    }

    .channel-card {
        padding: 32px 24px;
    }

    .channel-icon {
        width: 52px;
        height: 52px;
        font-size: 1.25rem;
        margin-bottom: 20px;
    }

    .tier-card {
        padding: 28px 24px;
    }

    .tier-name {
        font-size: 1.15rem;
    }

    .status-row {
        flex-wrap: wrap;
        padding: 14px 16px;
    }

    .status-bar {
        max-width: none;
        order: 3;
        width: 100%;
    }

    .support-form .form-row {
        grid-template-columns: 1fr;
    }

    .contact-textarea {
        min-height: 120px;
    }

    .kb-card {
        padding: 24px;
    }
}

@media (max-width: 480px) {
    .support-hero {
        min-height: 280px;
    }

    .channel-card h3 {
        font-size: 1.05rem;
    }

    .tier-features li {
        font-size: 0.85rem;
    }

    .status-row-label {
        font-size: 0.85rem;
    }

    .status-row-uptime {
        font-size: 0.78rem;
    }

    .kb-card .kb-icon {
        font-size: 1.5rem;
    }

    .kb-card h3 {
        font-size: 1rem;
    }
}